*,:before,:after{--tw-border-spacing-x: 0;--tw-border-spacing-y: 0;--tw-translate-x: 0;--tw-translate-y: 0;--tw-rotate: 0;--tw-skew-x: 0;--tw-skew-y: 0;--tw-scale-x: 1;--tw-scale-y: 1;--tw-pan-x: ;--tw-pan-y: ;--tw-pinch-zoom: ;--tw-scroll-snap-strictness: proximity;--tw-gradient-from-position: ;--tw-gradient-via-position: ;--tw-gradient-to-position: ;--tw-ordinal: ;--tw-slashed-zero: ;--tw-numeric-figure: ;--tw-numeric-spacing: ;--tw-numeric-fraction: ;--tw-ring-inset: ;--tw-ring-offset-width: 0px;--tw-ring-offset-color: #fff;--tw-ring-color: rgb(59 130 246 / .5);--tw-ring-offset-shadow: 0 0 #0000;--tw-ring-shadow: 0 0 #0000;--tw-shadow: 0 0 #0000;--tw-shadow-colored: 0 0 #0000;--tw-blur: ;--tw-brightness: ;--tw-contrast: ;--tw-grayscale: ;--tw-hue-rotate: ;--tw-invert: ;--tw-saturate: ;--tw-sepia: ;--tw-drop-shadow: ;--tw-backdrop-blur: ;--tw-backdrop-brightness: ;--tw-backdrop-contrast: ;--tw-backdrop-grayscale: ;--tw-backdrop-hue-rotate: ;--tw-backdrop-invert: ;--tw-backdrop-opacity: ;--tw-backdrop-saturate: ;--tw-backdrop-sepia: ;--tw-contain-size: ;--tw-contain-layout: ;--tw-contain-paint: ;--tw-contain-style: }::backdrop{--tw-border-spacing-x: 0;--tw-border-spacing-y: 0;--tw-translate-x: 0;--tw-translate-y: 0;--tw-rotate: 0;--tw-skew-x: 0;--tw-skew-y: 0;--tw-scale-x: 1;--tw-scale-y: 1;--tw-pan-x: ;--tw-pan-y: ;--tw-pinch-zoom: ;--tw-scroll-snap-strictness: proximity;--tw-gradient-from-position: ;--tw-gradient-via-position: ;--tw-gradient-to-position: ;--tw-ordinal: ;--tw-slashed-zero: ;--tw-numeric-figure: ;--tw-numeric-spacing: ;--tw-numeric-fraction: ;--tw-ring-inset: ;--tw-ring-offset-width: 0px;--tw-ring-offset-color: #fff;--tw-ring-color: rgb(59 130 246 / .5);--tw-ring-offset-shadow: 0 0 #0000;--tw-ring-shadow: 0 0 #0000;--tw-shadow: 0 0 #0000;--tw-shadow-colored: 0 0 #0000;--tw-blur: ;--tw-brightness: ;--tw-contrast: ;--tw-grayscale: ;--tw-hue-rotate: ;--tw-invert: ;--tw-saturate: ;--tw-sepia: ;--tw-drop-shadow: ;--tw-backdrop-blur: ;--tw-backdrop-brightness: ;--tw-backdrop-contrast: ;--tw-backdrop-grayscale: ;--tw-backdrop-hue-rotate: ;--tw-backdrop-invert: ;--tw-backdrop-opacity: ;--tw-backdrop-saturate: ;--tw-backdrop-sepia: ;--tw-contain-size: ;--tw-contain-layout: ;--tw-contain-paint: ;--tw-contain-style: }.\!container{width:100%!important}.container{width:100%}@media (min-width: 640px){.\!container{max-width:640px!important}.container{max-width:640px}}@media (min-width: 768px){.\!container{max-width:768px!important}.container{max-width:768px}}@media (min-width: 1024px){.\!container{max-width:1024px!important}.container{max-width:1024px}}@media (min-width: 1280px){.\!container{max-width:1280px!important}.container{max-width:1280px}}@media (min-width: 1536px){.\!container{max-width:1536px!important}.container{max-width:1536px}}.visible{visibility:visible}.absolute{position:absolute}.relative{position:relative}.mb-0{margin-bottom:0}.mb-3{margin-bottom:.75rem}.mb-4{margin-bottom:1rem}.mb-5{margin-bottom:1.25rem}.ml-1{margin-left:.25rem}.mt-4{margin-top:1rem}.block{display:block}.inline{display:inline}.flex{display:flex}.table{display:table}.hidden{display:none}.flex-shrink{flex-shrink:1}.transform{transform:translate(var(--tw-translate-x),var(--tw-translate-y)) rotate(var(--tw-rotate)) skew(var(--tw-skew-x)) skewY(var(--tw-skew-y)) scaleX(var(--tw-scale-x)) scaleY(var(--tw-scale-y))}.resize{resize:both}.flex-wrap{flex-wrap:wrap}.gap-3{gap:.75rem}.rounded{border-radius:.25rem}.border{border-width:1px}.bg-white{--tw-bg-opacity: 1;background-color:rgb(255 255 255 / var(--tw-bg-opacity, 1))}.p-5{padding:1.25rem}.text-center{text-align:center}.uppercase{text-transform:uppercase}.underline{text-decoration-line:underline}.shadow-lg{--tw-shadow: 0 10px 15px -3px rgb(0 0 0 / .1), 0 4px 6px -4px rgb(0 0 0 / .1);--tw-shadow-colored: 0 10px 15px -3px var(--tw-shadow-color), 0 4px 6px -4px var(--tw-shadow-color);box-shadow:var(--tw-ring-offset-shadow, 0 0 #0000),var(--tw-ring-shadow, 0 0 #0000),var(--tw-shadow)}.outline{outline-style:solid}.blur{--tw-blur: blur(8px);filter:var(--tw-blur) var(--tw-brightness) var(--tw-contrast) var(--tw-grayscale) var(--tw-hue-rotate) var(--tw-invert) var(--tw-saturate) var(--tw-sepia) var(--tw-drop-shadow)}.filter{filter:var(--tw-blur) var(--tw-brightness) var(--tw-contrast) var(--tw-grayscale) var(--tw-hue-rotate) var(--tw-invert) var(--tw-saturate) var(--tw-sepia) var(--tw-drop-shadow)}.backdrop-filter{-webkit-backdrop-filter:var(--tw-backdrop-blur) var(--tw-backdrop-brightness) var(--tw-backdrop-contrast) var(--tw-backdrop-grayscale) var(--tw-backdrop-hue-rotate) var(--tw-backdrop-invert) var(--tw-backdrop-opacity) var(--tw-backdrop-saturate) var(--tw-backdrop-sepia);backdrop-filter:var(--tw-backdrop-blur) var(--tw-backdrop-brightness) var(--tw-backdrop-contrast) var(--tw-backdrop-grayscale) var(--tw-backdrop-hue-rotate) var(--tw-backdrop-invert) var(--tw-backdrop-opacity) var(--tw-backdrop-saturate) var(--tw-backdrop-sepia)}.transition{transition-property:color,background-color,border-color,text-decoration-color,fill,stroke,opacity,box-shadow,transform,filter,backdrop-filter;transition-timing-function:cubic-bezier(.4,0,.2,1);transition-duration:.15s}:root{--primary: #098E65;--primary-dark: #077a55;--primary-light: #0aaa78;--primary-50: #e6f5f0;--sidebar-bg: #098E65;--sidebar-width: 256px;--surface: #f8f9fa;--text-main: #212529;--text-muted: #6c757d;--border: #dee2e6;--radius: .5rem;--shadow-sm: 0 1px 3px rgba(0,0,0,.08);--shadow: 0 2px 8px rgba(0,0,0,.1);--shadow-lg: 0 4px 20px rgba(0,0,0,.14)}*,*:before,*:after{box-sizing:border-box}body{font-family:Roboto,system-ui,sans-serif;background-color:var(--surface);color:var(--text-main);margin:0;padding:0}.app-sidebar{position:fixed;top:0;left:0;height:100vh;width:var(--sidebar-width);background-color:var(--sidebar-bg);display:flex;flex-direction:column;z-index:100;transition:transform .28s ease;overflow-y:auto;box-shadow:2px 0 12px #0000002e}.app-sidebar.collapsed{transform:translate(-100%)}.app-content{margin-left:var(--sidebar-width);min-height:100vh;padding:1.5rem;padding-bottom:80px;transition:margin-left .28s ease}@media (max-width: 768px){.app-sidebar{transform:translate(-100%)}.app-sidebar.open{transform:translate(0)}.app-content{margin-left:0}.sidebar-overlay{display:block}}.sidebar-user{padding:1.5rem 1rem 1rem;border-bottom:1px solid rgba(255,255,255,.15);display:flex;flex-direction:column;align-items:center;gap:.5rem}.sidebar-avatar{width:72px;height:72px;border-radius:50%;display:flex;align-items:center;justify-content:center;flex-shrink:0;transition:transform .2s}.sidebar-avatar:hover{transform:scale(1.05)}.sidebar-avatar .material-symbols-outlined{font-size:2.25rem;font-variation-settings:"FILL" 1,"wght" 400}.sidebar-avatar--usuario{background:#60a5fa1f;border:2px solid rgba(96,165,250,.3);box-shadow:0 0 0 4px #60a5fa12}.sidebar-avatar--usuario .material-symbols-outlined{color:#93c5fd}.sidebar-avatar--tecnico{background:#34d3991f;border:2px solid rgba(52,211,153,.3);box-shadow:0 0 0 4px #34d39912}.sidebar-avatar--tecnico .material-symbols-outlined{color:#6ee7b7}.sidebar-avatar--supervisor{background:#a78bfa1f;border:2px solid rgba(167,139,250,.3);box-shadow:0 0 0 4px #a78bfa12}.sidebar-avatar--supervisor .material-symbols-outlined{color:#c4b5fd}.sidebar-name{font-size:.9rem;font-weight:600;color:#fff;text-align:center;line-height:1.3}.sidebar-role{font-size:.7rem;padding:2px 10px;border-radius:20px;font-weight:600;letter-spacing:.04em;text-transform:uppercase}.sidebar-role--usuario{background:#60a5fa26;color:#93c5fd}.sidebar-role--tecnico{background:#34d39926;color:#6ee7b7}.sidebar-role--supervisor{background:#a78bfa26;color:#c4b5fd}.sidebar-nav{flex:1;padding:.75rem .625rem;display:flex;flex-direction:column;gap:2px}.sidebar-link{display:flex;align-items:center;gap:.75rem;padding:.625rem .875rem;color:#ffffffe6;border-radius:.5rem;font-size:.875rem;color:#ffffffbf;text-decoration:none;transition:background .18s,color .18s;white-space:nowrap}.sidebar-link:hover,.sidebar-link.active{background:#ffffff26;color:#fff;text-decoration:none}.sidebar-link .icon{font-size:1.25rem;color:#ffffffc7;transition:color .18s;flex-shrink:0}.sidebar-link:hover .icon,.sidebar-link.active .icon{color:var(--primary-light)}.sidebar-footer{padding:.75rem .625rem;border-top:1px solid rgba(255,255,255,.15)}.sidebar-logout{display:flex;align-items:center;gap:.75rem;width:100%;padding:.625rem .875rem;border-radius:.5rem;font-size:.875rem;color:#ff8282f2;background:transparent;border:none;cursor:pointer;transition:background .18s,color .18s;text-align:left;font-weight:500}.sidebar-logout:hover{background:#ff50502e;color:#ff8080}.app-topbar{display:none;position:fixed;top:0;left:0;right:0;height:56px;background-color:var(--sidebar-bg);align-items:center;padding:0 1rem;z-index:99;box-shadow:0 2px 8px #0003}@media (max-width: 768px){.app-topbar{display:flex}.app-content{padding-top:72px}}.topbar-toggle{background:none;border:none;color:#fff;cursor:pointer;padding:6px;border-radius:6px;display:flex;align-items:center;transition:background .15s}.topbar-toggle:hover{background:#ffffff1a}.sidebar-overlay{display:none;position:fixed;top:0;right:0;bottom:0;left:0;background:#00000073;z-index:99}.notif-container{position:fixed;top:1.25rem;right:1.25rem;z-index:9999;display:flex;flex-direction:column;gap:.6rem;width:340px;max-width:calc(100vw - 2rem);pointer-events:none}.notif{position:relative;display:flex;align-items:center;gap:.75rem;padding:.875rem 1rem .875rem .875rem;background:#fff;border-radius:.625rem;box-shadow:0 4px 24px #00000021,0 1px 4px #00000012;overflow:hidden;pointer-events:all;animation:notifIn .38s cubic-bezier(.34,1.56,.64,1)}.notif:before{content:"";position:absolute;left:0;top:0;bottom:0;width:4px}.notif-success:before{background:#22c55e}.notif-error:before{background:#ef4444}.notif-warning:before{background:#f59e0b}.notif-info:before{background:#3b82f6}.notif-icon-wrap{width:34px;height:34px;border-radius:.5rem;display:flex;align-items:center;justify-content:center;flex-shrink:0;margin-left:.25rem}.notif-icon-wrap .material-symbols-outlined{font-size:1.1rem}.notif-success .notif-icon-wrap{background:#dcfce7;color:#16a34a}.notif-error .notif-icon-wrap{background:#fee2e2;color:#dc2626}.notif-warning .notif-icon-wrap{background:#fef9c3;color:#ca8a04}.notif-info .notif-icon-wrap{background:#dbeafe;color:#2563eb}.notif-body{flex:1;font-size:.855rem;font-weight:500;color:var(--text-main);line-height:1.45;word-break:break-word}.notif-close{background:none;border:none;cursor:pointer;padding:.2rem;color:#9ca3af;display:flex;align-items:center;border-radius:.25rem;transition:background .15s,color .15s;flex-shrink:0;align-self:flex-start}.notif-close:hover{background:#f3f4f6;color:#374151}.notif-close .material-symbols-outlined{font-size:.95rem}.notif-progress{position:absolute;bottom:0;left:0;height:3px;border-radius:0 0 .625rem .625rem;animation:notifProgress linear forwards}.notif-success .notif-progress{background:#86efac}.notif-error .notif-progress{background:#fca5a5}.notif-warning .notif-progress{background:#fde68a}.notif-info .notif-progress{background:#93c5fd}@keyframes notifIn{0%{transform:translate(115%);opacity:0}to{transform:translate(0);opacity:1}}@keyframes notifProgress{0%{width:100%}to{width:0%}}@keyframes slideIn{0%{transform:translate(100%);opacity:0}to{transform:translate(0);opacity:1}}.card-modern{background:#fff;border-radius:.75rem;box-shadow:var(--shadow);overflow:hidden;border:1px solid var(--border)}.card-modern-header{background:var(--primary);color:#fff;padding:.875rem 1.25rem;font-weight:600;font-size:.925rem;display:flex;align-items:center;gap:.5rem}.card-modern-body{padding:1.25rem}.badge-status{display:inline-flex;align-items:center;gap:.3rem;padding:3px 10px;border-radius:20px;font-size:.75rem;font-weight:600;white-space:nowrap}.badge-pendente{background:#fef9c3;color:#854d0e;border:1px solid #fde68a}.badge-atendimento{background:#dbeafe;color:#1e40af;border:1px solid #93c5fd}.badge-concluida{background:#dcfce7;color:#166534;border:1px solid #86efac}.badge-reaberta{background:#ffedd5;color:#9a3412;border:1px solid #fdba74}.badge-alta{background:#fee2e2;color:#991b1b;border:1px solid #fca5a5}.badge-media{background:#ffedd5;color:#9a3412;border:1px solid #fdba74}.badge-baixa{background:#dbeafe;color:#1e40af;border:1px solid #93c5fd}.table-modern{width:100%;border-collapse:collapse;font-size:.85rem}.table-modern thead th{background:var(--primary);color:#fff;padding:.625rem .875rem;text-align:left;font-weight:500;white-space:nowrap;font-size:.8rem;letter-spacing:.02em}.table-modern tbody tr{border-bottom:1px solid #f1f5f9;transition:background .15s}.table-modern tbody tr:hover{background:var(--primary-50)}.table-modern tbody td{padding:.625rem .875rem;vertical-align:middle}.order-card{background:#fff;border-radius:.625rem;border:1px solid var(--border);border-left:3px solid transparent;margin-bottom:.75rem;overflow:hidden;transition:box-shadow .18s,transform .18s,border-left-color .18s,background .18s}.order-card:hover{box-shadow:var(--shadow-lg);transform:translateY(-1px)}.order-card--alta{border-left-color:#ef4444}.order-card--media{border-left-color:#f97316}.order-card--baixa{border-left-color:#3b82f6}.order-card--unread{background:#f8faff;border-left-color:#3b82f6}.order-card--unread.order-card--alta{border-left-color:#ef4444}.order-card--unread.order-card--media{border-left-color:#f97316}.order-card-header{padding:.625rem 1rem;display:flex;align-items:center;gap:.75rem;flex-wrap:wrap;border-bottom:1px solid #f1f5f9;background:transparent}.order-card-body{padding:.625rem 1rem .875rem}.order-card-subject{font-size:.875rem;color:#1e293b;font-weight:500;margin-top:.4rem;display:flex;align-items:flex-start;gap:.35rem;line-height:1.45}.order-card-subject .material-symbols-outlined{flex-shrink:0;margin-top:1px;color:var(--text-muted)}.order-card-wait{display:inline-flex;align-items:center;gap:.2rem;font-size:.72rem;font-weight:700;padding:.15rem .45rem;border-radius:999px;border:1px solid currentColor}.order-card-wait--ok{color:#64748b;background:#f8fafc}.order-card-wait--warn{color:#b45309;background:#fffbeb}.order-card-wait--danger{color:#dc2626;background:#fef2f2}.orders-section{border-radius:.75rem;padding:1.25rem;margin-bottom:1.5rem}.orders-section-title{font-size:1rem;font-weight:600;margin-bottom:1rem;display:flex;align-items:center;gap:.5rem}.section-sem-tecnico{background:#ef44440a;border:1px solid rgba(239,68,68,.15)}.section-sem-tecnico .orders-section-title{color:#dc2626}.section-minhas{background:#098e650d;border:1px solid rgba(9,142,101,.18)}.section-minhas .orders-section-title{color:var(--primary-dark)}.section-com-tecnico{background:#098e650a;border:1px solid rgba(9,142,101,.15)}.section-com-tecnico .orders-section-title{color:var(--primary)}.app-footer{position:fixed;bottom:0;right:0;left:var(--sidebar-width);height:40px;background:#fff;border-top:1px solid var(--border);color:#94a3b8;display:flex;align-items:center;justify-content:center;gap:.5rem;font-size:.73rem;letter-spacing:.015em;z-index:10;transition:left .28s ease}.app-footer:before{content:"";display:inline-block;width:6px;height:6px;border-radius:50%;background:var(--primary);opacity:.55;flex-shrink:0}@media (max-width: 768px){.app-footer{left:0}}.btn-primary-fapeu{background:var(--primary);color:#fff;border:none;padding:.5rem 1.25rem;border-radius:.375rem;font-size:.875rem;font-weight:500;cursor:pointer;display:inline-flex;align-items:center;gap:.375rem;transition:background .18s,box-shadow .18s;text-decoration:none}.btn-primary-fapeu:hover{background:var(--primary-dark);box-shadow:0 2px 8px #098e654d;color:#fff;text-decoration:none}.aviso-banner{background:#fffbeb;border:1px solid #fde68a;border-left:4px solid #f59e0b;border-radius:.5rem;padding:.75rem 1rem;margin-bottom:.75rem;display:flex;align-items:flex-start;gap:.625rem}.aviso-banner-body{flex:1;min-width:0}.aviso-banner-icon{color:#d97706;font-size:1.15rem;flex-shrink:0;margin-top:1px}.aviso-banner-text{font-size:.875rem;color:#92400e;font-weight:500}.aviso-banner-time{font-size:.72rem;color:#b45309;margin-top:3px}.aviso-banner-dismiss{background:none;border:none;cursor:pointer;color:#b45309;opacity:.55;padding:0;flex-shrink:0;display:flex;align-items:center;transition:opacity .15s;margin-top:1px}.aviso-banner-dismiss:hover{opacity:1}.aviso-banner-dismiss .material-symbols-outlined{font-size:1.05rem}.tooltip-inner{background-color:#fff!important;color:#212529!important;border:1px solid #dee2e6!important;border-radius:6px!important;font-size:13px!important;padding:6px 10px!important;box-shadow:0 4px 12px #0000001f!important;max-width:280px!important}.tooltip .arrow:before{border-top-color:#dee2e6!important}::-webkit-scrollbar{width:6px;height:6px}::-webkit-scrollbar-track{background:transparent}::-webkit-scrollbar-thumb{background:#c8cdd4;border-radius:3px}::-webkit-scrollbar-thumb:hover{background:#a0a8b4}.form-page{max-width:780px;margin:0 auto}.form-page-header{margin-bottom:1.75rem}.form-page-header h1{font-size:1.4rem;font-weight:700;color:var(--text-main);margin:0 0 .25rem;display:flex;align-items:center;gap:.5rem}.form-page-header p{font-size:.875rem;color:var(--text-muted);margin:0}.form-card{background:#fff;border-radius:.875rem;border:1px solid var(--border);box-shadow:var(--shadow);overflow:hidden}.form-section{padding:1.5rem 1.75rem;border-bottom:1px solid #f1f5f9}.form-section:last-child{border-bottom:none}.form-section-label{font-size:.7rem;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:var(--text-muted);margin-bottom:1rem;display:flex;align-items:center;gap:.4rem}.form-section-label .material-symbols-outlined{font-size:.95rem;color:var(--primary)}.field-group{margin-bottom:1.25rem}.field-group:last-child{margin-bottom:0}.field-label{display:block;font-size:.8rem;font-weight:600;color:#374151;margin-bottom:.4rem}.field-label .required{color:#ef4444;margin-left:2px}.field-input,.field-select,.field-textarea{width:100%;padding:.625rem .875rem;border:1.5px solid #e2e8f0;border-radius:.5rem;font-size:.875rem;color:var(--text-main);background:#fff;transition:border-color .18s,box-shadow .18s;outline:none;font-family:Roboto,sans-serif}.field-input:focus,.field-select:focus,.field-textarea:focus{border-color:var(--primary);box-shadow:0 0 0 3px #098e651f}.field-select{-webkit-appearance:none;-moz-appearance:none;appearance:none;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='16' height='16' viewBox='0 0 24 24' fill='%236b7280'%3E%3Cpath d='M7 10l5 5 5-5z'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right .75rem center;padding-right:2.25rem;cursor:pointer}.field-textarea{resize:vertical;min-height:90px}.field-hint{font-size:.75rem;color:var(--text-muted);margin-top:.3rem}.field-error{font-size:.75rem;color:#dc2626;margin-top:.3rem}.field-input-error{border-color:#dc2626!important}.field-input-error:focus{box-shadow:0 0 0 3px #dc262626!important}.char-counter{font-size:.72rem;color:var(--text-muted);text-align:right;margin-top:.2rem;transition:color .15s}.char-counter.warning{color:#f59e0b}.char-counter.danger{color:#ef4444}.field-input-wrap{position:relative}.field-input-wrap .field-input{padding-right:2.75rem}.field-input-wrap .field-action{position:absolute;right:.625rem;top:50%;transform:translateY(-50%);background:none;border:none;cursor:pointer;color:#94a3b8;display:flex;align-items:center;padding:2px;transition:color .15s}.field-input-wrap .field-action:hover{color:var(--primary)}.field-input-wrap .field-action .material-symbols-outlined{font-size:1.1rem}.manage-inline{margin-top:.625rem;background:#f8fafc;border:1px dashed #cbd5e1;border-radius:.5rem;padding:.75rem 1rem;display:flex;align-items:center;gap:.625rem;flex-wrap:wrap}.manage-inline-label{font-size:.75rem;color:var(--text-muted);white-space:nowrap;flex-shrink:0}.manage-inline input{flex:1;min-width:160px;padding:.375rem .625rem;border:1px solid #e2e8f0;border-radius:.375rem;font-size:.8rem;outline:none;transition:border-color .15s}.manage-inline input:focus{border-color:var(--primary)}.manage-btn{display:inline-flex;align-items:center;gap:.3rem;padding:.375rem .75rem;border-radius:.375rem;font-size:.78rem;font-weight:500;border:none;cursor:pointer;transition:background .15s,box-shadow .15s;white-space:nowrap}.manage-btn-add{background:var(--primary);color:#fff}.manage-btn-add:hover{background:var(--primary-dark);box-shadow:0 2px 6px #098e654d}.manage-btn-del{background:#fee2e2;color:#dc2626}.manage-btn-del:hover{background:#fecaca}.form-steps{display:flex;align-items:center;padding:1.25rem 1.75rem 0;margin-bottom:-.25rem}.step{display:flex;flex-direction:column;align-items:center;gap:.3rem;flex:1;position:relative}.step:not(:last-child):after{content:"";position:absolute;top:14px;left:calc(50% + 14px);right:calc(-50% + 14px);height:2px;background:#e2e8f0}.step-bubble{width:28px;height:28px;border-radius:50%;background:#e2e8f0;color:#94a3b8;font-size:.78rem;font-weight:700;display:flex;align-items:center;justify-content:center;transition:background .3s,color .3s,box-shadow .3s;position:relative;z-index:1}.step.active .step-bubble{background:var(--primary);color:#fff;box-shadow:0 0 0 4px #098e6526}.step.done .step-bubble{background:var(--primary);color:#fff}.step.done:after{background:var(--primary)}.step-label{font-size:.7rem;font-weight:500;color:#94a3b8;white-space:nowrap;transition:color .3s}.step.active .step-label,.step.done .step-label{color:var(--primary)}.form-actions{padding:1.25rem 1.75rem;background:#f8fafc;display:flex;align-items:center;gap:.75rem;border-top:1px solid #f1f5f9}.btn-back{display:inline-flex;align-items:center;gap:.375rem;padding:.625rem 1.125rem;border-radius:.5rem;font-size:.875rem;font-weight:500;border:1.5px solid #e2e8f0;background:#fff;color:#374151;cursor:pointer;text-decoration:none;transition:border-color .15s,background .15s}.btn-back:hover{border-color:#94a3b8;background:#f1f5f9;color:#374151;text-decoration:none}.btn-submit{display:inline-flex;align-items:center;gap:.375rem;padding:.625rem 1.5rem;border-radius:.5rem;font-size:.875rem;font-weight:600;border:none;background:var(--primary);color:#fff;cursor:pointer;transition:background .18s,box-shadow .18s,opacity .18s}.btn-submit:hover{background:var(--primary-dark);box-shadow:0 4px 12px #098e6559}.btn-submit:disabled{opacity:.6;cursor:not-allowed;box-shadow:none}.btn-submit .spinner{display:none;width:14px;height:14px;border:2px solid rgba(255,255,255,.4);border-top-color:#fff;border-radius:50%;animation:spin .7s linear infinite}.btn-submit.loading .spinner{display:block}.btn-submit.loading .send-icon{display:none}@keyframes spin{to{transform:rotate(360deg)}}.upload-zone{border:2px dashed #cbd5e1;border-radius:.625rem;padding:1.75rem 1rem;text-align:center;cursor:pointer;transition:border-color .2s,background .2s;background:#f8fafc;position:relative}.upload-zone:hover,.upload-zone.dragover{border-color:var(--primary);background:var(--primary-50)}.upload-zone input[type=file]{position:absolute;top:0;right:0;bottom:0;left:0;opacity:0;cursor:pointer;width:100%;height:100%}.upload-zone-icon{font-size:2.25rem;color:var(--primary);display:block;margin-bottom:.375rem}.upload-zone-text{font-size:.875rem;color:#475569;margin:0}.upload-zone-sub{font-size:.75rem;color:var(--text-muted);margin-top:.25rem}.upload-zone-browse{color:var(--primary);font-weight:600;text-decoration:underline;text-underline-offset:2px}.file-list{margin-top:.875rem;display:flex;flex-direction:column;gap:.4rem;list-style:none;padding:0}.file-list-item{display:flex;align-items:center;gap:.625rem;background:#fff;border:1px solid #e2e8f0;border-radius:.4375rem;padding:.5rem .75rem;font-size:.8rem;color:#374151}.file-list-item .file-icon{font-size:1.1rem;color:var(--primary);flex-shrink:0}.file-list-item .file-name{flex:1;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.file-remove{background:none;border:none;cursor:pointer;color:#94a3b8;padding:2px;border-radius:4px;line-height:1;transition:color .15s,background .15s;display:flex;align-items:center}.file-remove:hover{color:#ef4444;background:#fee2e2}.file-remove .material-symbols-outlined{font-size:1rem}.data-page{padding:2rem 1.5rem;max-width:1280px;margin:0 auto}.data-header{display:flex;align-items:flex-end;justify-content:space-between;margin-bottom:1.5rem;flex-wrap:wrap;gap:.5rem}.data-header-left h1{display:flex;align-items:center;gap:.5rem;font-size:1.35rem;font-weight:700;color:var(--text-main);margin:0}.data-header-left h1 .material-symbols-outlined{color:var(--primary);font-size:1.5rem}.data-header-left p{font-size:.85rem;color:var(--text-muted);margin:.2rem 0 0}.result-count{font-size:.8rem;color:var(--text-muted);background:#fff;padding:.35rem .85rem;border-radius:999px;border:1px solid var(--border);white-space:nowrap}.filter-card{background:#fff;border:1px solid var(--border);border-radius:var(--radius);padding:1.1rem 1.25rem;margin-bottom:1.25rem;box-shadow:var(--shadow-sm)}.filter-grid{display:flex;flex-wrap:wrap;gap:.65rem 1rem;align-items:flex-end}.filter-field{display:flex;flex-direction:column;gap:.3rem;min-width:150px;flex:1}.filter-field label{font-size:.7rem;font-weight:700;color:var(--text-muted);text-transform:uppercase;letter-spacing:.05em}.filter-actions{display:flex;gap:.5rem;align-items:flex-end;flex-shrink:0}.btn-filter-search{display:inline-flex;align-items:center;gap:.3rem;padding:.5rem 1.1rem;background:var(--primary);color:#fff;font-size:.85rem;font-weight:600;border:none;border-radius:.375rem;cursor:pointer;transition:background .2s;white-space:nowrap;height:38px}.btn-filter-search:hover{background:var(--primary-dark)}.btn-filter-search .material-symbols-outlined{font-size:.95rem}.btn-filter-clear{display:inline-flex;align-items:center;gap:.25rem;padding:.5rem .9rem;background:transparent;color:var(--text-muted);font-size:.82rem;font-weight:500;border:1px solid var(--border);border-radius:.375rem;cursor:pointer;text-decoration:none;transition:all .2s;white-space:nowrap;height:38px}.btn-filter-clear:hover{background:#fef2f2;border-color:#fca5a5;color:#dc2626}.btn-filter-clear .material-symbols-outlined{font-size:.9rem}.hist-table-wrap{background:#fff;border:1px solid var(--border);border-radius:var(--radius);overflow:hidden;box-shadow:var(--shadow-sm);overflow-x:auto;margin-bottom:1.25rem}.hist-table{width:100%;border-collapse:collapse;min-width:860px;font-size:.855rem}.hist-table thead tr{background:var(--primary)}.hist-table thead th{padding:.7rem 1rem;color:#fff;font-weight:600;font-size:.72rem;text-transform:uppercase;letter-spacing:.06em;text-align:left;white-space:nowrap}.hist-table thead th:last-child{width:36px}.hist-table tbody tr{border-bottom:1px solid var(--border);transition:background .15s;cursor:pointer}.hist-table tbody tr:last-child{border-bottom:none}.hist-table tbody tr:hover{background:#f0fdf9}.hist-table td{padding:.7rem 1rem;color:var(--text-main);vertical-align:middle;white-space:nowrap}.hist-protocolo{font-weight:700;color:var(--primary);font-family:monospace;font-size:.9rem;letter-spacing:.02em}.hist-sistema{color:var(--text-main);font-weight:500}.hist-nome{color:#495057}.hist-duration{display:inline-block;font-size:.75rem;font-weight:600;color:#495057;background:var(--surface);padding:.2rem .55rem;border-radius:999px;border:1px solid var(--border);white-space:nowrap}.hist-arrow{color:#ced4da;font-size:1.15rem;vertical-align:middle;transition:color .15s,transform .15s;display:block}.hist-table tbody tr:hover .hist-arrow{color:var(--primary);transform:translate(3px)}.hist-empty{padding:3.5rem 1rem;text-align:center;color:var(--text-muted)}.hist-empty .material-symbols-outlined{font-size:3rem;display:block;margin-bottom:.75rem;opacity:.35}.hist-empty p{font-size:.9rem;margin:0}.hist-footer{display:flex;align-items:center;justify-content:space-between;flex-wrap:wrap;gap:.75rem}.hist-footer .pagination{margin:0}.paginador{display:flex;align-items:center;gap:.3rem;flex-wrap:wrap}.paginador-btn{display:inline-flex;align-items:center;justify-content:center;min-width:34px;height:34px;padding:0 .4rem;border-radius:.375rem;border:1px solid var(--border);background:#fff;color:var(--text-main);font-size:.82rem;font-weight:500;cursor:pointer;transition:background .15s,border-color .15s,color .15s;line-height:1}.paginador-btn:hover:not(:disabled){background:var(--primary-50);border-color:var(--primary);color:var(--primary)}.paginador-btn.active{background:var(--primary);border-color:var(--primary);color:#fff}.paginador-btn:disabled{opacity:.35;cursor:default}.paginador-btn .material-symbols-outlined{font-size:1rem}.paginador-ellipsis{padding:0 .15rem;color:var(--text-muted);font-size:.85rem;line-height:34px}.aviso-modal-overlay{position:fixed;top:0;right:0;bottom:0;left:0;background:#00000073;z-index:1200;display:flex;align-items:center;justify-content:center;padding:1rem;opacity:0;pointer-events:none;transition:opacity .25s}.aviso-modal-overlay.visible{opacity:1;pointer-events:all}.aviso-modal{background:#fff;border-radius:var(--radius);box-shadow:var(--shadow-lg);max-width:500px;width:100%;overflow:hidden;transform:translateY(-20px) scale(.97);transition:transform .28s cubic-bezier(.34,1.56,.64,1)}.aviso-modal-overlay.visible .aviso-modal{transform:translateY(0) scale(1)}.aviso-modal-header{background:#fffbeb;border-bottom:2px solid #fde68a;padding:1.15rem 1.5rem;display:flex;align-items:flex-start;gap:.85rem}.aviso-modal-header-icon{background:#fef3c7;border:1px solid #fde68a;border-radius:50%;width:44px;height:44px;display:flex;align-items:center;justify-content:center;flex-shrink:0}.aviso-modal-header-icon .material-symbols-outlined{font-size:1.4rem;color:#d97706}.aviso-modal-header-text h2{font-size:1rem;font-weight:700;color:#92400e;margin:0}.aviso-modal-header-text p{font-size:.78rem;color:#b45309;margin:.2rem 0 0}.aviso-modal-body{padding:1rem 1.5rem;max-height:340px;overflow-y:auto}.aviso-modal-item{display:flex;gap:.65rem;align-items:flex-start;padding:.85rem 0;border-bottom:1px solid var(--border)}.aviso-modal-item:last-child{border-bottom:none}.aviso-modal-item .material-symbols-outlined{font-size:.95rem;color:#d97706;flex-shrink:0;margin-top:3px}.aviso-modal-item-text{font-size:.875rem;color:var(--text-main);font-weight:500;line-height:1.5}.aviso-modal-item-time{font-size:.72rem;color:var(--text-muted);margin-top:.25rem}.aviso-modal-footer{padding:1rem 1.5rem;background:var(--surface);border-top:1px solid var(--border);display:flex;align-items:center;justify-content:space-between;gap:1rem}.aviso-modal-footer-note{font-size:.75rem;color:var(--text-muted)}.btn-aviso-entendi{display:inline-flex;align-items:center;gap:.35rem;padding:.55rem 1.4rem;background:var(--primary);color:#fff;font-size:.875rem;font-weight:600;border:none;border-radius:.375rem;cursor:pointer;transition:background .2s;flex-shrink:0}.btn-aviso-entendi:hover{background:var(--primary-dark)}.btn-aviso-entendi .material-symbols-outlined{font-size:1rem}.aviso-new-card{background:#fff;border:1px solid var(--border);border-radius:var(--radius);padding:1.25rem 1.5rem;margin-bottom:1.25rem;box-shadow:var(--shadow-sm)}.aviso-new-card .form-section-label{margin-bottom:.9rem}.aviso-input-row{display:flex;gap:.75rem;align-items:flex-start}.aviso-input-row .field-input{flex:1}.aviso-char-counter{font-size:.72rem;color:var(--text-muted);text-align:right;margin-top:.25rem;transition:color .15s}.aviso-char-counter.danger{color:#dc2626;font-weight:600}.aviso-table-card{background:#fff;border:1px solid var(--border);border-radius:var(--radius);overflow:hidden;box-shadow:var(--shadow-sm);margin-bottom:1.25rem}.aviso-table-card table{width:100%;border-collapse:collapse;font-size:.855rem}.aviso-table-card thead tr{background:var(--primary)}.aviso-table-card thead th{padding:.7rem 1rem;color:#fff;font-size:.72rem;font-weight:600;text-transform:uppercase;letter-spacing:.06em;white-space:nowrap}.aviso-table-card tbody tr{border-bottom:1px solid var(--border);transition:background .15s}.aviso-table-card tbody tr:last-child{border-bottom:none}.aviso-table-card tbody tr:hover{background:var(--surface)}.aviso-table-card td{padding:.7rem 1rem;vertical-align:middle;color:var(--text-main)}.aviso-table-card td.aviso-texto{max-width:420px;word-break:break-word;white-space:normal}.badge-ativo{background:#dcfce7;color:#15803d;border:1px solid #bbf7d0;padding:.25rem .65rem;border-radius:999px;font-size:.75rem;font-weight:600;white-space:nowrap}.badge-inativo{background:#f3f4f6;color:#6b7280;border:1px solid #e5e7eb;padding:.25rem .65rem;border-radius:999px;font-size:.75rem;font-weight:600;white-space:nowrap}.badge-perfil{display:inline-block;padding:.2rem .6rem;border-radius:999px;font-size:.72rem;font-weight:600;white-space:nowrap;border:1px solid transparent}.badge-perfil-supervisor{background:#ede9fe;color:#7c3aed;border-color:#ddd6fe}.badge-perfil-tecnico{background:#dbeafe;color:#1d4ed8;border-color:#bfdbfe}.badge-perfil-usuario{background:#f3f4f6;color:#374151;border-color:#e5e7eb}.user-edit-modal{background:#fff;border-radius:var(--radius);box-shadow:var(--shadow-lg);max-width:560px;width:100%;max-height:92vh;display:flex;flex-direction:column;overflow:hidden;transform:translateY(-20px) scale(.97);transition:transform .28s cubic-bezier(.34,1.56,.64,1)}.aviso-modal-overlay.visible .user-edit-modal{transform:translateY(0) scale(1)}.user-edit-header{padding:1.1rem 1.5rem;border-bottom:1px solid var(--border);display:flex;align-items:flex-start;justify-content:space-between;gap:1rem;flex-shrink:0}.user-edit-header h2{font-size:1rem;font-weight:700;color:var(--text-main);margin:0}.user-edit-header p{font-size:.78rem;color:var(--text-muted);margin:.15rem 0 0}.modal-close-btn{background:none;border:none;cursor:pointer;color:var(--text-muted);display:flex;align-items:center;padding:.2rem;border-radius:.25rem;transition:background .15s,color .15s;flex-shrink:0}.modal-close-btn:hover{background:var(--surface);color:var(--text-main)}.modal-close-btn .material-symbols-outlined{font-size:1.15rem}.user-edit-body{padding:1.25rem 1.5rem;overflow-y:auto;display:grid;grid-template-columns:1fr 1fr;gap:.85rem 1rem}.user-edit-body .field-group{margin:0}.user-edit-body .field-group.full{grid-column:1 / -1}.user-edit-footer{padding:1rem 1.5rem;border-top:1px solid var(--border);background:var(--surface);display:flex;justify-content:flex-end;gap:.5rem;flex-shrink:0}.aviso-actions{display:flex;gap:.4rem;justify-content:flex-end}.btn-toggle-ativo,.btn-toggle-inativo,.btn-aviso-del{display:inline-flex;align-items:center;gap:.2rem;padding:.3rem .65rem;font-size:.78rem;font-weight:500;border-radius:.375rem;border:1px solid transparent;cursor:pointer;transition:all .15s;white-space:nowrap}.btn-toggle-ativo{background:#fef9c3;color:#854d0e;border-color:#fde68a}.btn-toggle-ativo:hover{background:#fef08a}.btn-toggle-inativo{background:#dcfce7;color:#15803d;border-color:#bbf7d0}.btn-toggle-inativo:hover{background:#bbf7d0}.btn-aviso-del{background:#fef2f2;color:#dc2626;border-color:#fecaca}.btn-aviso-del:hover{background:#fee2e2}.btn-toggle-ativo .material-symbols-outlined,.btn-toggle-inativo .material-symbols-outlined,.btn-aviso-del .material-symbols-outlined{font-size:.85rem}.btn-cancel{display:inline-flex;align-items:center;gap:.35rem;padding:.55rem 1.1rem;border-radius:.5rem;font-size:.855rem;font-weight:500;background:#fff;color:#374151;border:1.5px solid #e2e8f0;cursor:pointer;transition:all .15s}.btn-cancel:hover{background:#f1f5f9;border-color:#94a3b8}.btn-save{display:inline-flex;align-items:center;gap:.35rem;padding:.55rem 1.25rem;border-radius:.5rem;font-size:.855rem;font-weight:600;background:var(--primary);color:#fff;border:none;cursor:pointer;transition:background .18s,box-shadow .18s}.btn-save:hover{background:var(--primary-dark);box-shadow:0 3px 10px #098e654d}.btn-save .material-symbols-outlined{font-size:1rem}.det-header-left{display:flex;align-items:center;gap:.875rem;flex-wrap:wrap}.btn-back-sm{display:inline-flex;align-items:center;justify-content:center;width:38px;height:38px;border-radius:50%;background:#fff;color:#374151;border:1.5px solid #e2e8f0;cursor:pointer;text-decoration:none;flex-shrink:0;transition:border-color .15s,background .15s,color .15s}.btn-back-sm:hover{border-color:var(--primary);background:var(--primary-50);color:var(--primary);text-decoration:none}.btn-back-sm .material-symbols-outlined{font-size:1.2rem}.det-title{font-size:1.35rem;font-weight:700;color:var(--text-main);margin:0;display:flex;align-items:center;gap:.4rem}.det-title .material-symbols-outlined{color:var(--primary);font-size:1.5rem}.det-subtitle{font-size:.82rem;color:var(--text-muted);margin:.1rem 0 0;font-family:monospace}.det-action-bar{display:flex;align-items:center;gap:.5rem;flex-wrap:wrap}.btn-det-primary,.btn-det-success,.btn-det-warning,.btn-det-secondary,.btn-det-danger{display:inline-flex;align-items:center;gap:.35rem;padding:.55rem 1.1rem;border-radius:.5rem;font-size:.855rem;font-weight:600;border:none;cursor:pointer;transition:background .18s,box-shadow .18s;white-space:nowrap;text-decoration:none}.btn-det-primary{background:var(--primary);color:#fff}.btn-det-primary:hover{background:var(--primary-dark);box-shadow:0 3px 10px #098e654d;color:#fff}.btn-det-success{background:#16a34a;color:#fff}.btn-det-success:hover{background:#15803d;box-shadow:0 3px 10px #16a34a4d}.btn-det-warning{background:#f59e0b;color:#fff}.btn-det-warning:hover{background:#d97706;box-shadow:0 3px 10px #f59e0b4d}.btn-det-secondary{background:#fff;color:#374151;border:1.5px solid #e2e8f0}.btn-det-secondary:hover{background:#f8fafc;border-color:#94a3b8;color:#374151}.btn-det-danger{background:#dc2626;color:#fff}.btn-det-danger:hover{background:#b91c1c}.btn-det-primary .material-symbols-outlined,.btn-det-success .material-symbols-outlined,.btn-det-warning .material-symbols-outlined,.btn-det-secondary .material-symbols-outlined,.btn-det-danger .material-symbols-outlined{font-size:1.05rem}.det-timer{display:inline-flex;align-items:center;gap:.35rem;font-size:.8rem;color:#92400e;background:#fffbeb;border:1px solid #fde68a;border-radius:.375rem;padding:.4rem .8rem;margin-bottom:1rem}.det-timer .material-symbols-outlined{font-size:1rem}.det-card{background:#fff;border:1px solid var(--border);border-radius:var(--radius);padding:1.5rem;box-shadow:var(--shadow-sm);margin-bottom:1.25rem}.det-card-title{display:flex;align-items:center;gap:.4rem;font-size:.7rem;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:var(--text-muted);padding-bottom:.875rem;margin-bottom:1.1rem;border-bottom:1px solid var(--border)}.det-card-title .material-symbols-outlined{font-size:.95rem;color:var(--primary)}.det-grid{display:grid;grid-template-columns:1fr 1fr;gap:1.1rem 1.75rem}@media (max-width: 640px){.det-grid{grid-template-columns:1fr}}.det-field-full{grid-column:1 / -1}.det-field-label{display:block;font-size:.7rem;font-weight:700;text-transform:uppercase;letter-spacing:.05em;color:var(--text-muted);margin-bottom:.3rem}.det-field-value{font-size:.9rem;color:var(--text-main);display:block;line-height:1.55}.det-description{white-space:pre-wrap;word-break:break-word}.det-files{display:flex;flex-wrap:wrap;gap:.5rem;margin-top:.25rem}.det-img-thumb{width:80px;height:80px;-o-object-fit:cover;object-fit:cover;border-radius:.5rem;border:1px solid var(--border);cursor:zoom-in;transition:transform .15s,box-shadow .15s}.det-img-thumb:hover{transform:scale(1.06);box-shadow:0 4px 14px #00000029}.det-file-link{display:inline-flex;align-items:center;gap:.25rem;font-size:.8rem;color:var(--primary);text-decoration:none;padding:.35rem .7rem;background:var(--primary-50);border:1px solid rgba(9,142,101,.2);border-radius:.375rem;transition:background .15s}.det-file-link:hover{background:#098e6524;text-decoration:none;color:var(--primary-dark)}.det-file-link .material-symbols-outlined{font-size:.9rem}.det-no-files{font-size:.82rem;color:var(--text-muted);font-style:italic}.badge-status{display:inline-flex;align-items:center;padding:.3rem .75rem;border-radius:999px;font-size:.78rem;font-weight:600;white-space:nowrap;border:1px solid transparent}.badge-status-pendente{background:#fefce8;color:#854d0e;border-color:#fde68a}.badge-status-atendimento{background:#eff6ff;color:#1d4ed8;border-color:#bfdbfe}.badge-status-reaberta{background:#fff7ed;color:#c2410c;border-color:#fed7aa}.badge-status-concluida{background:#f0fdf4;color:#15803d;border-color:#bbf7d0}.badge-vis-sim{display:inline-flex;align-items:center;padding:.2rem .6rem;border-radius:999px;font-size:.75rem;font-weight:600;background:#f0fdf4;color:#15803d;border:1px solid #bbf7d0}.badge-vis-nao{display:inline-flex;align-items:center;padding:.2rem .6rem;border-radius:999px;font-size:.75rem;font-weight:600;background:#fef2f2;color:#dc2626;border:1px solid #fecaca}.chat-box{display:flex;flex-direction:column;gap:.75rem;max-height:500px;overflow-y:auto;padding-right:.25rem}.chat-msg{background:#fafafa;border:1px solid var(--border);border-left:3px solid var(--border);border-radius:.625rem;padding:.875rem 1rem;transition:background .15s}.chat-msg-técnico{border-left-color:var(--primary)}.chat-msg-supervisor{border-left-color:#dc2626;background:#fff8f8}.chat-msg-usuário{border-left-color:#2563eb}.chat-meta{display:flex;align-items:center;gap:.5rem;margin-bottom:.55rem;flex-wrap:wrap}.chat-author{font-size:.875rem;font-weight:700;color:var(--text-main)}.chat-role{font-size:.7rem;padding:.15rem .55rem;border-radius:999px;font-weight:600}.chat-role-técnico{background:var(--primary-50);color:var(--primary)}.chat-role-supervisor{background:#fef2f2;color:#dc2626}.chat-role-usuário{background:#eff6ff;color:#2563eb}.chat-time{font-size:.72rem;color:var(--text-muted);margin-left:auto;white-space:nowrap}.chat-content{font-size:.875rem;color:var(--text-main);line-height:1.65;word-break:break-word}.chat-files{display:flex;flex-wrap:wrap;gap:.5rem;margin-top:.625rem}.chat-empty{text-align:center;color:var(--text-muted);font-size:.875rem;padding:2rem 1rem;display:flex;flex-direction:column;align-items:center;gap:.5rem}.chat-empty .material-symbols-outlined{font-size:2.25rem;opacity:.35}.chat-waiting{display:flex;align-items:center;gap:.5rem;background:var(--primary-50);border:1px solid rgba(9,142,101,.2);border-radius:.5rem;padding:.875rem 1rem;color:var(--primary);font-size:.875rem}.chat-waiting .material-symbols-outlined{font-size:1.1rem;flex-shrink:0}.btn-chat-attach{display:inline-flex;align-items:center;gap:.35rem;padding:.45rem .9rem;border-radius:.5rem;font-size:.8rem;font-weight:500;background:#fff;color:#374151;border:1.5px solid #e2e8f0;cursor:pointer;transition:all .15s}.btn-chat-attach:hover{background:var(--primary-50);border-color:var(--primary);color:var(--primary)}.btn-chat-attach .material-symbols-outlined{font-size:1rem}.det-file-list{list-style:none;padding:0;margin:0;display:flex;flex-direction:column;gap:.3rem}.det-file-list-item{display:flex;align-items:center;gap:.45rem;font-size:.8rem;color:var(--text-main);background:var(--surface);border:1px solid var(--border);border-radius:.375rem;padding:.35rem .625rem}.det-file-list-item>span:nth-child(1){font-size:.9rem;color:var(--primary);flex-shrink:0}.det-file-list-item>span:nth-child(2){flex:1;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.det-file-remove{background:none;border:none;cursor:pointer;color:#94a3b8;padding:2px;border-radius:4px;display:flex;align-items:center;flex-shrink:0;transition:color .15s}.det-file-remove:hover{color:#dc2626}.det-file-remove .material-symbols-outlined{font-size:.9rem}.field-optional{font-weight:400;color:var(--text-muted);font-size:.78rem}.chat-live-dot{display:inline-block;width:8px;height:8px;border-radius:50%;background:#22c55e;margin-left:.35rem;flex-shrink:0;animation:liveDotPulse 1.6s ease-in-out infinite}@keyframes liveDotPulse{0%,to{opacity:1;transform:scale(1)}50%{opacity:.4;transform:scale(.7)}}